Frequently Asked Questions

Cornelius Self Storage offers the best self-storage units around! Conveniently located off Baseline Road in the heart of Cornelius, we offer safe, secure storage for your personal belongings, as well as covered, uncovered and indoor RV, boat and other vehicle parking. At Cornelius Self Storage, we will work with you to find the perfect solution for your storage needs.

Frequently Asked Questions

When can I access my belongings at the facility?

You can access the Indoor Warehouse with your gate access code between the hours of 7:00 am and 9:00 pm seven days a week. Outside parking is accessible with your gate access code 24 hours a day, seven days a week.

What type of security do you have?

Customers have individual gate access codes. We have state of the art video surveillance and motion-activated cameras throughout the property. 

Do I get a lock when I move in?

We have maximum-security locks available for purchase in our office, along with a wide range of moving and storage supplies including boxes to help make your move easier.

What kind of documentation do I need to rent a storage unit?

We require a government-issued ID, such as, a state issued driver’s license, state ID, or passport. All renters must be at least 18 years old.

What are the payment terms?

All of our units are leased on a month-to-month basis.

Do I need insurance on my belongings?

Yes, you are required to insure your belongings at Cornelius Self Storage. We offer affordable self-storage insurance options at the facility. In the event that you are already covered, a copy of the declaration page must be available at the time of rental.

How do I make a payment?

We have a variety of options. You can make a payment online through our website, pay in person, or via mail using a check or money order. You may also sign up for our convenient monthly autopay option.

What forms of payment do you accept?

We accept cash, checks and all major credit cards.

Is my initial monthly storage unit rent guaranteed for as long as I rent my storage unit?

We work hard to provide a value to our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the industry. Please keep in mind that your original monthly rate is not guaranteed for the life of your rental. From time to time, we find it necessary to make adjustments to our customers’ rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, secure facility.

Do you offer RV/Boat/Auto/Motorcycle parking?

We offer covered, uncovered and indoor parking spaces with power at the facility. Check online or with the facility manager for current rates.

Can I change my storage unit to a different size after I have already moved in?

If the unit size that you want is available at the facility, then yes, you can transfer to another unit. Your facility manager will be able to assist you in that transition.

Do you have handcarts and dollies available at your facility?

Yes. You are welcome to use our complimentary carts to move in.